1. Order Cancellation:
You may cancel your order within 24 hours of purchase. After this window, cancellations cannot be processed as your art piece may already be in preparation or shipment.

2. Refunds:

  • Shipping Costs: Shipping charges are non-refundable.
  • Damaged Products: If you receive a damaged or defective item, we will take full responsibility. In this case, we will cover all shipping costs for the return and replacement.
  • Return Window: Returns are accepted within 10 days from the date of delivery.

3. Return Process:

  • Contact us immediately if your item arrives damaged or defective.
  • We will provide instructions for returning the item at our expense.
  • Once we receive the returned item, we will replace it or provide a full refund (excluding original shipping costs if not damaged).

4. Important Notes:

  • Items must be returned in their original condition and packaging.
  • Refunds will be processed within 7 business days of receiving the returned item.